What to expect after your order is placed:
- Order Confirmation/Receipt Email after submitting the order
- Economy orders ship within 2-3 business days. Expedited ship the next business day
- Shipping Confirmation Email with a tracking number once your order ships
We offer FREE standard delivery (UPS Ground) to the contiguous US for
purchases of $99.00 or more. Orders under $99.00 are charged a variable
rate for shipping. For shipments to Hawaii, and Alaska please call us
Sales tax will never be added to your order.
If you need your items by a specific date, please call us at 877.627.5401 and we will arrange a faster delivery.
Your satisfaction is our success, so every item we sell comes with
our 100% satisfaction guarantee. If you decide that your new or unused
item is not going to work out, you have up to 30 days to return your
purchase. *You must contact us an obtain a Return Authorization before
returning any merchandise* We will set you up for an an exchange if
desired or a refund for the full purchase price. Simple.
To exchange your item for something else, it is best to return your
item for a full refund and place a new order through our website. That
way you get your new item quickly and don't risk it selling out. As
always, feel free to give us a call to set up your exchange or if you
have any questions.
All items must be returned in their original condition, including the
manufacturer's packaging, tags, documentation and any accessories.
Packages must be returned to Hillcrest Sports within 30 days of the
obtaining your RA number. Buyers are responsible for return shipping and
insurance, except in the event of Hillcrest Sports error. We strongly
suggest obtaining a tracking number. *We reserve the right to charge a
re-stocking fee or refuse a return if any of the above conditions are
Send Return Orders to:
Hillcrest Attn: Returns
2506 SE Burnside
Gresham, OR 97080